Privacy Policy

 MTS IT Systems carries full line of HP, DEC, Compaq, IBM, Cisco, 3Com, Foundry Juniper, Extreme and disk drives in new, refurbished and used conditions. We work hard to deliver high quality and cost effective solution with reliable services. Also, we are always in market to purchase your excess equipment.
Please contact us at info@MTSITSystems.com to get an offer on your excess hardware.

Payment Terms
We accept Visa, Master Card, American Express, Discover, PayPal and bank wire transfer as payment method for the first time customer. We can also provide COD and Net terms for the approved returning customers.

Price Quote
All price quotes are only valid for 5 days and are subject to change thereafter.

Shipping & Handling
Products in stock are usually shipped within the 1-2 business days. Shipping time on non-stock products can vary depending on the availability. We primarily use Fedex or UPS to ship our packages. We can also ship via freight upon customer’s request.

Sales Tax
For all orders shipped to California, sales tax will be charged according to the regional sales tax rate unless the receiver is the legal reseller of the products sold and holds valid seller’s permit number. In which case, California Resale Certificate form (BOE-230) must be completed and faxed to us previous to the order. Click here to download a copy of BOE-230 form.

Warranty
All our products come with limited replacement warranty. Our warranty coverages are as follows:

Return & Exchange

Return Merchandise Authorization (RMA) number must be obtained before any returns can be made. Any returns without a proper RMA number will not be accepted. All returns are subject to a 25% restocking fee unless product is found defective. All defective products will be replaced by the same product only. We will send out the replacement once the defective item is received. No refunds will be given for defective products. There will be no exceptions. All returns must be in original condition with original packaging and include all accessories. Please contact us at info@MTSITSystems.com to obtain RMA number.